Poppy will help you every step of the way from giving you advise on how to rent in the UK to pre application forms and much more.

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How To Rent

This information is frequently updated, please click the below to download our PDF (1.04 MB) or search the 'How to Rent' section on the GOV.UK website.

Click To Download

Permitted Payments

As well as paying the rent, you may also be required to make the following permitted payments.

Before the tenancy starts (payable to Poppy Residential)

  • Holding Deposit: 1 week’s rent
  • Deposit: 5 week’s rent

During the tenancy (payable to Poppy Residential)

  • Payment of up to £50 if you want to make a change to the tenancy agreement
  • Payment of interest for the late payment of rent at a rate of 3% above the Bank of England Base rate from the due date until paid in order to pursue non-payment of rent. Please note; this will not be levied until the rent is more than 14 days in arrears.
  • Tenants are liable for the actual cost of replacing any lost keys(s), permits or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and/or any other persons requiring keys will be charged to the Tenant(s).
  • If you wish to surrender the tenancy early you will be required to pay rent up until the date in which a new tenant moves into the property.

During the tenancy (payable to the provider)
if permitted and applicable

  • Utilities – gas, electricity, water
  • Communications – telephone and broadband
  • Installation of cable/satellite
  • Subscription to cable/satellite supplier
  • Television licence
  • Council Tax

Tenant protection

Poppy Residential is a member of The Property Ombudsman Ltd, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.

Vacate Notice

Wanting to vacate your property? Please send an email to

Please include your full name, address, telephone number and the date you would like to vacate the property.

We will send you a confirmation email to acknowledge your request, please contact our office on 01482 324010 if you do not receive this

Tips For Tenants

Renting couldn’t be easier for our tenants, so we have put some top tips together to help you find the perfect Poppy property.

  • Talk to the team. The most helpful people to talk to when looking to find a rental property is our expert team.
  • Furnished or Unfurnished? This decision should be made early on as it allows you to narrow down your search.
  • Always view the property. Viewing a potential property not only allows you to imagine yourself living there, but it also gives you the time to view the condition of the property.
  • Consider the layout. Does it have the number of bedrooms you require? Is there enough parking? Does the bathroom have a bath or shower, or both?
  • Budget right. Work out honestly what you can afford and set a budget to guide you through the process.

Visit our news page for more.


We want to provide our tenants a complete service, so we have teamed up with UK Insurance Net to offer you their excellent range of specialist insurance products.

Visit UK Insurance Net

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